Privacy Policy
Roper Legal Pty Ltd is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose and protect personal information obtained through our website, our legal practice and our interactions with clients, including prospective clients.
Collection of Personal Information
We may collect personal information that you voluntarily provide to us, including through our website enquiry form, email, telephone or other communications.
The personal information we collect may include:
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Your name;
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Email address;
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Telephone number;
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Information relating to your legal enquiry; and
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Any other information you choose to provide.
Where necessary for the provision of legal services, we may also collect sensitive information, including information relating to criminal charges, court proceedings or other legal matters. Such information will only be collected, used and disclosed where reasonably necessary for the provision of legal services, with your consent where required, or as otherwise permitted or required by law.
Use of Personal Information
We collect and use personal information to:
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Respond to enquiries;
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Assess whether we can assist with your matter;
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Provide legal services;
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Communicate with you; and
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Comply with our legal and professional obligations.
Disclosure of Personal Information
We may disclose personal information where reasonably necessary upon receipt of your consent or as required by law to provide legal services, including to barristers, experts, courts, tribunals, government agencies or other parties involved in a legal matter, or where required by law.
Security
We hold personal information both in paper form as part of client files, and electronically in our secure cloud-based practice management software. Roper Legal Pty Ltd takes reasonable steps to protect this information including:
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office access controls;
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confidentiality requirements for all staff;
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document storage security; and
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computer security measures including passwords, and MFA.
While Roper Legal takes reasonable steps to protect electronic communications, transmission of information via the internet or email carries inherent security risks. The firm cannot guarantee the security of information transmitted electronically.
We cannot guarantee that personal information will be protected against unauthorised access or misuse, and Roper Legal Pty Ltd not accept any liability for the improper or illegal actions of unauthorised third parties.
Security
We hold personal information both in paper form as part of client files, and electronically in our secure cloud-based practice management software. Roper Legal Pty Ltd takes reasonable steps to protect this information including:
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office access controls;
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confidentiality requirements for all staff;
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document storage security; and
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computer security measures including passwords, and MFA.
While Roper Legal takes reasonable steps to protect electronic communications, transmission of information via the internet or email carries inherent security risks. The firm cannot guarantee the security of information transmitted electronically.
We cannot guarantee that personal information will be protected against unauthorised access or misuse, and Roper Legal Pty Ltd not accept any liability for the improper or illegal actions of unauthorised third parties.
Call/Communication Recording, Transcription and Artificial Intelligence
To assist in the efficient delivery of legal services, Roper Legal may use technology platforms that record and transcribe telephone calls, video conferences and other communications.
These recordings and transcripts may be used to:
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Maintain accurate records of communications;
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Create file notes and matter records;
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Assist with administrative tasks;
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Improve efficiency in the delivery of legal services; and
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Support legal service delivery and client communication.
Roper Legal may also utilise artificial intelligence (AI) and automated software tools to assist with administrative functions, document preparation, file management, legal research, drafting and the creation of file notes and summaries.
Automated transcription and summarisation technologies may not always produce an entirely accurate record. Roper Legal does not rely solely on automated outputs and may review, edit or supplement transcripts and AI-generated summaries where appropriate.
Client information may be processed through encrypted cloud-based systems, including practice management software, secure communication platforms, call transcription services and AI-assisted administrative tools.
The technology providers used by Roper Legal may change from time to time without notice. Roper Legal may adopt new software, artificial intelligence platforms, cloud services, communication systems and cybersecurity solutions where it is considered appropriate for the delivery of legal services.
Roper Legal takes reasonable steps to ensure that any technology providers engaged by the firm maintain appropriate security measures, including encryption and secure data handling practices. Information may be processed and stored using reputable cloud-based service providers engaged by the firm.
By engaging Roper Legal or communicating with the firm, you acknowledge and consent to the use of these technologies for the purposes described in this Privacy Policy.
Access and Correction
You may request access to, or correction of, personal information we hold about you by contacting us.
Contact Us
If you have any questions about this Privacy Policy, our handling of personal information, or should you wish to make a complaint about a privacy issue, please contact:
Roper Legal Pty Ltd
Email: info@roperlegal.com.au
Phone: (07) 2150 4343
This Privacy Policy may be updated from time to time. Any updated version will be published on this website.